MG 5950 - Employee and Labor Relations

The goal of this course is to examine organizational conflict with a focus on managing and resolving employee disputes. Alternative dispute resolution (ADR) processes and procedures to legalistic, adversarial methods of dispute resolution will be explored. Knowledge and skills developed are those needed to analyze complex conflict and dispute situations, using appropriate investigation techniques, shape appropriate processes to involve the right parties, constructively negotiate settlements, select mediators and facilitators, and design dispute resolution program Examine the steps of union organizing, card signing, petitions, hearings, persuading, elections, TIPS and FORE, early warning signs, vulnerability and climate assessments, prevention strategies and tactics. Explore positive employee relations strategies and union avoidance prevention programs. (4 credits)